some of our training
Business Analysis Course
Electronics, software, and information highways will make the future corporations startling different from the past. It cannot be built effectively unless business change agents and technology professionals work together intimately.
Objectives of the Business Analysis course
·
Gaining
an understanding of the business environment
·
Understanding
how to align the systems to deliver on the customer needs.
·
Ensuring
a continuous alignment to strategy
·
Ensuring
that all the parties involved in the service delivery are aligned.
·
Understand
business linkages.
·
An
appreciation of what determines the health of the business.
·
What
customer value is and how to eliminate nonvalue adding activities?
·
Align
roles and responsibilities to creating customer value.
·
Understanding
how to align the systems to deliver on the customer needs.
·
Understanding
the importance of information and not just data
·
Analysing
the impact of the physical infrastructure on productivity
·
Providing
business solutions
·
Understanding
high-level systems design
· Protecting personal information
Target audience
·
Managers
tasked with improving business performance.
·
The
business analysts who will translate the strategic decisions into business
improvement initiatives
·
IT
systems analysts and support staff
Duration
3 days
This course is also
offered in-house and can be custom made to include specific examples and
exercises based on the organisation’s activities.
This course is wholly
interactive combining theory with role play, team exercises and group
interaction.
Evaluation happens through participation and group discussion.
Course content per module
·
Understand the big picture
·
What is business analysis?
·
What comprises a system?
·
Strategic analysis
·
Process mapping methodologies
·
Role players and their responsibilities
·
UML tools
·
Design methodologies
·
Definition Phase
·
System initiation and prioritisation
·
“As is” process mapping.
·
Process analysis
·
Feasibility studies
·
New system scoping
o
Results to achieve.
o
Results not included.
o
Results to avoid.
o
Restrictions
o
Deliverables
o
Quoting rules
o
Design Phase
·
Designing the new process
·
Aligning people, automation, infrastructure and
information to new process
·
Preparing a user requirements document
·
Preparing a user specification
·
Understanding a technical specification
·
Compiling a test plan
·
Ensuring user training is according to requirements.
·
How to prepare rollout plan
·
How to arrange for testing and training
·
Demonstration on the use of PM software
·
Implementation Phase
·
How to test a system
·
Scope management
·
Barriers to change.
·
Team dynamics
·
Management role in successful implementation
·
Post implementation review
·
Post implementation review
·
System audit
· Maintenance phase
Feedback on this course presented to companies:
·
Excellent
– Antonia van Wyk – Namdeb
·
Excellent,
very informative – Jenita Ponmoon – Sasol Oil
·
It
was very informative and the instructor was knowledgeable – Nthabiseng –
Medical Services Organisation
·
It
was a very good course, well presented – Thilo Naidoo
·
Very
informative, entertaining presentation – Dewald van Dyk
·
Excellent
Tools – Karen Webster
·
Excellent,
can be applied in work environment – T Payne – Barloworld Logistics
·
Excellent
for skill upgrade – Enock Khunoana – Standard Bank
·
Excellent,
everything informative and relevant – Zodwa Bede - SARS
The course is conducted
inhouse or as a virtual course (Not ideal)
For pricing, scheduling, or to request a detailed course outline, please contact us today and empower your team to solve the challenges of tomorrow.